For General Admission and Fast Pass tickets, we recommend 12 years and up, but it is up to the individual child. It is a high scare haunt! There is one price for all ages. 

For our VIP ticket all patrons MUST be 13 years or older. Parents should carefully consider their child’s comfort level with intense scares, strobe lights, and live actors before purchasing tickets.

This will vary from night to night, but Fridays and Saturdays are the busier nights and will get busier closer to Halloween. We offer a Fast Pass and VIP ticket to avoid the long wait time. If you’d like a more relaxed pace with shorter lines, we recommend visiting on Thursday or Sunday evenings, which are typically less crowded.

We accept cash, major credit cards, and mobile payment options at the ticket booth and concession stands.

Yes! The Haunting Experience is perfect for groups, whether it’s a night out with friends, a company outing, or a school club trip. Contact us in advance for special group pricing.

The Haunting Experience is open rain or shine. Some attractions are outdoors, so dress appropriately for the weather conditions. Severe weather may cause temporary delays, but the scares continue regardless of light rain or cold.

Please note that the experience has been enhanced for added thrills. While we typically maintain a no-contact policy, guests should be aware that light physical interactions, such as brief ankle grabs, may now occur during the hayride. 

Massacre is an interactive experience where our haunters engage with you in ways that keep both guests and staff members safe—while enhancing the overall haunted experience. If you prefer a no-contact experience, we recommend avoiding Massacre and sticking with the Haunted House.

We want guests to have flexibility in how they enjoy their evening, but tickets are structured in a specific way. The whole experience gives you choices. Your Haunting Experience General Admission or Fast Pass ticket will be punched twice—you decide how to use them: once through the Haunted House and once on the Haunted Hayride, twice through the Haunted House, or twice on the Haunted Hayride. Please note: admission is not discounted if you choose to do only one attraction.

A VIP ticket will be punched once. VIPs will be taken through Massacre, the Haunted Hayride, and the Haunted House once in full, without having to get in line three separate times. VIPs will not have the option to repeat any attraction. This system ensures that everyone gets the full Halloween experience while keeping wait times fair and manageable.

Guests should plan for an evening of fun that lasts well beyond a quick scare. It takes about 45 minutes to an hour to go through the Haunted Hayride and Haunted Houses. We recommend setting aside at least 2–3 hours in your evening for the entire experience, including wait times, enjoying concessions, and shopping at our gift shop.

We recommend arriving at least 30 minutes before your scheduled entry time, especially on busy Minneapolis weekends closer to Halloween. This allows time for parking, ticketing, and getting settled before the scares begin. Arriving early also gives you a chance to enjoy concessions or shop our gift shop before you head into the attractions.

Alcohol will be available for purchase every Friday and Saturday. Outside alcohol is prohibited. You must be 21+ and present a valid ID.

We also offer a variety of non-alcoholic beverages and snacks for those who want to keep the adrenaline pumping without the spirits.

Outside food and beverages are not allowed inside the attractions. We provide a wide variety of concessions on-site, including snacks, hot drinks, and seasonal favorites, so you can fuel up before or after your scare-filled adventure. Alcoholic beverages are available for purchase on select nights, but outside alcohol is strictly prohibited.

Our haunted attractions in Minneapolis are designed to be multi-sensory experiences. Yes, we do use strobe lights, flash photography, and heavy fog. These effects enhance the scare factor and create a fully immersive haunted environment. If you are sensitive to flashing lights or heavy fog, please take this into consideration before entering.

For safety reasons and to preserve the immersive atmosphere, photography and video recording are not allowed inside the haunted attractions. However, you are welcome to take photos in designated areas outside the haunts and with costumed characters roaming the grounds.

No, parking is FREE. But be sure to arrive early to secure the best spots, especially on busy Friday and Saturday nights.

Due to uneven ground, steps, and narrow passageways in some attractions, full wheelchair accessibility is limited. Please call ahead if you have specific accessibility concerns, and our team will do our best to accommodate.

We understand not everyone wants to experience the scares. There is no admission charge for people not going through the Haunting Experience. You’re able to have concessions in the greenhouse or shop freely at our gift shop. This way, families can still enjoy the atmosphere and festive environment even if not everyone is entering the attractions.

We strongly recommend that children 12 and younger be accompanied by a parent or chaperone.

Yes. If there is any reason to suspect you are intoxicated, being aggressive, or hostile, we reserve the right to remove you from the premises. For everyone’s safety, we take rules and conduct very seriously. This policy ensures that every guest can enjoy the attractions in a safe and fun environment.

Comfort and safety are key when navigating our attractions. You will be going up and down stairs, steps, and walking on uneven ground. Please wear comfortable shoes and clothes for such activities. High heels, sandals, and flip-flops are strongly discouraged. Dressing in layers is recommended for chilly autumn nights.

Security and efficiency are important to us, so we are enforcing a no large bags or backpacks policy this year. You will not be allowed through the gate with them.

No strollers are allowed into the Haunting Experience. For safety reasons, certain items cannot be brought inside the attractions. Furthermore, it is highly recommended to not bring young children through the attraction. However, we do offer daytime fall activities during our Fall Fun Fest! Families with small children are encouraged to attend this daytime event, which is specifically designed for younger guests.

No, Fall Fun Fest is a separate daytime event designed for younger guests and families. It includes activities like pumpkin painting, hayrides, and bounce houses that are not part of the nighttime haunted attractions.

All ticket sales are final. Refunds are not available for used or unused tickets purchased online or at the admissions window.